FAQ

CAN I EXCHANGE AN ITEM?
Unfortunately, we are currently unable to process exchanges. You can return your item to us and place a new order to receive the item of your choice.


WHAT DO I DO IF MY PRODUCT IS FAULTY?
Please contact our Customer Services with a picture of the faulty item and your order number.

HOW CAN I TRACK THE STATUS OF MY RETURN?
As soon as we have processed your refund, you will receive an email notification. Allow 10 working days for all returns